SHIPPING & DELIVERY POLICY
Last Updated: September 2026
At Agastya, we aim to process and deliver your orders safely and efficiently.
1. Order Processing
Orders are generally processed within [1–3 business days] after successful order confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
Processing time may vary for certain products.
2. Delivery Time
Once shipped, orders are generally delivered within approximately [3–7 business days], depending on the destination.
Remote locations may require additional delivery time.
Delivery estimates are indicative and are not guaranteed.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is completed.
Free shipping may be offered on selected orders or during promotional periods.
4. Tracking
Once your order has been shipped, tracking information may be shared with you through email, SMS, WhatsApp or other available communication channels.
5. Delayed Delivery
Delivery may be delayed due to circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Courier disruptions
- Public holidays
- Government restrictions
- Incorrect address information
- Unforeseen logistical issues
We will make reasonable efforts to assist with delayed shipments.
6. Incorrect Address
Customers are responsible for providing an accurate delivery address and contact number.
Agastya will not be responsible for delays or failed delivery caused by incorrect or incomplete address information provided by the customer.
7. Damaged Package
If your package appears damaged at the time of delivery, please document the condition of the package and contact us as soon as possible.
Photographs/videos may be requested to process the complaint.
8. Contact
Phone: +91 7080370676
Email: AgastyaIndiaofficial@gmail.com