PRIVACY POLICY

Last Updated: September 2026

At Agastya, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit or make a purchase through www.shopagastya.com.

1. Information We Collect

When you use our website or place an order, we may collect information including:

Personal Information

  • Name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address

Order Information

  • Products purchased
  • Order details
  • Transaction information
  • Payment status

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage information
  • Cookies and similar technologies

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and permitted by applicable law.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil your orders.
  • Deliver products.
  • Process payments.
  • Send order confirmations and updates.
  • Respond to customer enquiries.
  • Handle returns, refunds and exchanges.
  • Improve our website and products.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal requirements.
  • Send promotional communications where permitted and where you have provided appropriate consent.

3. Payment Information

Payments may be processed through third-party payment gateways.

Agastya does not intentionally store complete credit/debit card numbers, CVV numbers or banking credentials on its own servers.

Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember preferences.
  • Keep items in your shopping cart.
  • Understand website traffic.
  • Improve website functionality.
  • Provide relevant marketing and advertising.

You may disable cookies through your browser settings, although some website functions may not work correctly as a result.

5. Sharing of Information

We may share necessary information with trusted service providers for purposes such as:

  • Payment processing
  • Order fulfilment
  • Shipping and delivery
  • Website hosting
  • Analytics
  • Customer support
  • Marketing services

We may also disclose information where required by law, court order, governmental authority or to protect our legal rights.

We do not sell your personal information as a standalone product.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Marketing Communications

If you have provided consent or otherwise permitted us to contact you for marketing purposes, we may send promotional messages by email, SMS, WhatsApp or other permitted communication channels.

You may request to stop receiving promotional communications at any time.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing their respective privacy policies.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us improperly, please contact us.

10. Your Rights

Subject to applicable law, you may contact us regarding:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Withdrawal of consent where applicable.
  • Deletion of information where legally permitted.
  • Questions regarding the processing of your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with the revised "Last Updated" date.

12. Contact

For privacy-related questions:

Agastya
Email: AgastyaIndiaofficial@gmail.com
Phone: +91 7080370676
Address: Salman Hair Dresser, 226016, Laxman Puri Road, Laxman Puri, Lucknow, Uttar Pradesh – 226016